Problems updating trend micro pc cillin


01-Oct-2017 17:37

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Sorry for my delay in updating my efforts to solve my problem. After many support "chats" and following their tiresome instructions (everything I had already done) there was no resolution and I ran out of patience.Based on the fact that when I shut Trend Micro off TB works smoothly, and uninstalling and reinstalling TM does nothing, I guess I will call "Uncle" and get rid of TM in favor of another security program.It still puzzles me - in a way, but not really - why TB works fine on my Mac Air running the exact same TM security.Clearly, something in Mac prevents what's happening with Windows/or, inversely, something in Windows is causing it to happen.So he was bringing up all these complex looking system files one after the other and said that I had a serious problem, a few of them, firstly my IP address has been compromised, and that the settings showed a bunch of insecured violations from somebody who had accessed my computer and kept saying complicated jargon that totally freaked me out. He said he could fix it all up, and also give me another year of trend micro free for the bargain price of 9!! I nearly swallowed my tongue, and just said, "No I can't afford that." He then gave me 0 off so a bargain price of just 9.I said I still can't do it, he basically just hung up on me.I had returned the pack to the store and they are dealing with the fake packs as well they gave me a refund, so I uninstalled it and will NEVER use it again or recommend it to anyone.

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I ignored them and finally after 2 weeks, for some reason it's asking me for the activation code again, like I never even had it, or purchased or activated.Clearly, something in Mac prevents what's happening with Windows/or, inversely, something in Windows is causing it to happen.



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